Privacy Policy

This Privacy Policy explains how Edvise collects and uses personal information when you visit this website, request admission counselling, contact us, or communicate with us through phone, email or WhatsApp.

Edvise is based in Lucknow, India. For privacy questions or requests, email support@edvise.io.

Depending on how you interact with us, we may collect:

• Your name, phone number, email address and current city.
• Your preferred program, study destination, intended intake, academic interests and questions.
• Information you choose to share during calls, email conversations, counselling sessions or WhatsApp chats.
• Basic website interaction information, such as counselling-button, phone and WhatsApp clicks, when analytics is configured.

This website does not accept payments or intentionally collect payment-card or bank-account information.

We use the information you provide to:

• Respond to your enquiry and arrange counselling support.
• Understand your preferences and discuss suitable programs, institutions or destinations.
• Support application preparation, admission processes and related communication you request.
• Maintain enquiry records, improve our service and protect the website from misuse.
• Meet legal obligations or respond to lawful requests.

We do not use enquiry information for unrelated purposes without an appropriate reason or additional permission.

When you submit a counselling form, the website formats the information into a WhatsApp message and opens WhatsApp on your device. Edvise receives that form information after you choose to send the message.

The embedded WhatsApp chat widget is provided through a third-party widget service. WhatsApp, Meta and the widget provider may process information under their own terms and privacy policies. Avoid sending passwords, payment details or other unnecessary sensitive information through chat.

We contact you about an enquiry when you ask us to do so or provide clear consent. You may ask us to stop optional communications or withdraw your consent by emailing support@edvise.io.

Withdrawing consent does not affect processing that occurred before your request and may not prevent processing required for legal, recordkeeping or dispute-resolution purposes.

We may share limited information with:

• Edvise team members and authorised service providers.
• Website hosting, communication, analytics and technology providers that support the service.
• Universities, colleges, application platforms or other admission participants when you ask us to support an application.
• Government authorities or professional advisers when legally required.

Edvise does not sell or rent student enquiry information.

We retain information only for as long as reasonably necessary to respond to your enquiry, deliver requested services, maintain essential business records, resolve disputes and meet applicable obligations.

Retention periods may differ depending on the type of enquiry and whether you proceed with counselling or application support. You may request deletion, subject to information we must retain for lawful purposes.

We use reasonable organisational and technical measures intended to protect personal information against unauthorised access, loss, misuse or disclosure.

No website, messaging platform or internet transmission can be guaranteed completely secure. Please share only information relevant to your counselling request.

Some prospective students may be under 18. A parent or legal guardian should assist with enquiries, applications and decisions where required. We do not knowingly request unnecessary personal information from children.

Subject to applicable law, you may ask for access to your personal information, correction of inaccurate information, deletion, withdrawal of consent or details about how an enquiry was handled.

Send requests to support@edvise.io. We may need to verify your identity before completing a request.

Links, messaging platforms and technology providers used by this website operate under their own policies. Their systems may process information in India or other countries.

Edvise is not responsible for the independent privacy practices of a third-party website or service. Review its policies before providing information directly to it.

We may update this policy when our services, providers or legal obligations change. The date at the top indicates the latest version.

For a privacy concern or grievance, contact support@edvise.io or call +91 81480 43005.